Terms and conditions
TERMS AND CONDITIONS OF THE ONLINE SHOP – www.leoseason.pl
TABLE OF CONTENTS:
1. DEFINITIONS AND GENERAL PROVISIONS
2. ELECTRONIC SERVICES IN THE ONLINE SHOP
3. CONDITIONS FOR THE CONCLUSION OF THE SALES CONTRACT
4. PAYMENT METHODS AND TERMS OF PAYMENT FOR PRODUCTS
5. COST, METHODS AND DATE OF DELIVERY AND RECEIPT OF PRODUCTS
6. COMPLAINTS
7. OUT-OF-COURT COMPLAINT AND CLAIM PROCEDURES AND RULES ON ACCESS TO THOSE PROCEDURES
8. RIGHT OF WITHDRAWAL
9. PROVISIONS APPLICABLE TO ENTREPRENEURS
10. FINAL PROVISIONS
At Leo Season, we are committed to upholding consumer rights. If you are a consumer, you cannot waive the rights granted to you by the Consumer Rights Act and other applicable laws. Any contractual provisions that are less favorable to the consumer are completely void.
These Terms and Conditions do not exclude or limit your rights under the law. If there is any inconsistency between the provisions of these Terms and Conditions and the generally applicable law, the legal provisions shall prevail, and we will apply them.
1. DEFINITIONS AND GENERAL PROVISIONS
1. The entity running the online shop at the address www.leoseason.pl is Europejskie Biuro Pracy Spółka z ograniczoną odpowiedzialnością with its registered office in Wrocław (54-204) at ul. Legnicka 52, registered in the Register of Entrepreneurs of the National Court Register under KRS number: 0000414961, NIP (Tax Identification Number): 5651525551.
2. Postal address: Lublin (20-080), ul. Niecała 16/1, e-mail address:
info@leoseason.pl
3. Unless a specific provision of these Terms and Conditions states otherwise and is addressed exclusively to consumers or businesses, these Terms and Conditions apply to both consumers and businesses using the Online Shop.
4. The Seller is the Controller of personal data processed in the Online Shop in connection with the implementation of these Terms and Conditions. Personal data are processed for the purposes, to the extent, and based on the grounds and principles specified in the privacy policy published on the Online Shop’s website. The Privacy Policy primarily contains rules governing the Controller’s processing of personal data in the Online Shop, including the grounds, purposes, and extent of personal data processing, the rights of data subjects, as well as information on the use of cookies and analytical tools in the Online Shop. Using the Online Shop, including making purchases, is voluntary. Similarly, the provision of personal data by the Service Recipient or Customer using the Online Shop is voluntary, subject to the exceptions specified in the privacy policy (such as concluding a contract and fulfilling the statutory obligations of the Seller).
5. Definitions:
1. BUSINESS DAY – a day from Monday to Friday, excluding public holidays.
2. REGISTRATION FORM – a form available on the Online Shop that enables the creation of an Account.
3. ORDER FORM – an Electronic Service, an interactive form available on the Online Shop that enables the Orderer to place an Order, specifically by adding Products to an electronic basket and specifying the terms of the Sales Contract, including the method of delivery and payment.
4. CUSTOMER – (1) a natural person with full legal capacity, and in cases provided for by generally applicable laws, also a natural person with limited legal capacity; (2) a legal person; or (3) an organizational unit without legal personality, to which legal capacity is granted by law; and who has concluded or intends to conclude a Sales Contract with the Seller.
5. CIVIL CODE – the Act of 23 April 1964 – Civil Code (Journal of Laws of 1964, No. 16, item 93, as amended).
6. ACCOUNT – an Electronic Service, a set of resources in the Service Provider’s ICT system, marked with an individual name (login) and password provided by the Customer, where the data provided by the Customer and information about Orders placed by them in the Online Shop are stored.
7. NEWSLETTER – an Electronic Service, an electronic distribution service provided by the Service Provider via e-mail, which enables all Service Recipients who use it to automatically receive from the Service Provider the cyclical content of successive editions of a newsletter containing information about Products, news, and promotions in the Online Shop.
8. PRODUCT – a movable item available in the Online Shop which is the subject of a Sales Contract between the Customer and the Seller.
9. TERMS AND CONDITIONS – these Terms and Conditions of the Online Shop.
10. ONLINE SHOP – the Service Provider’s online shop available at the following address: www.leoseason.pl. SELLER; SERVICE PROVIDER – Europejskie Biuro Pracy Spółka z ograniczoną odpowiedzialnością with its registered office in Wrocław (54-204) at ul. Legnicka 52, registered in the Register of Entrepreneurs of the National Court Register under KRS number: 0000414961, NIP (Tax Identification Number): 5651525551.
12. SALES CONTRACT – a contract of sale of a Product concluded or entered into between the Customer and the Seller via the Online Shop.
13. ELECTRONIC SERVICE – a service provided electronically by the Service Provider to the Customer via the Online Shop.
14. SERVICE RECIPIENT – (1) a natural person with full legal capacity, and in cases provided for by generally applicable laws, also a natural person with limited legal capacity; (2) a legal person; or (3) an organizational unit without legal personality, to which legal capacity is granted by law; using or intending to use an Electronic Service.
15. CONSUMER RIGHTS ACT, ACT – Act of 30 May 2014 on consumer rights (Journal of Laws of 2014, item 827, as amended).
16. ORDER – a Customer’s declaration of intent made via the Order Form and aimed directly at concluding a Product Sales Contract with the Seller.
2. ELECTRONIC SERVICES IN THE ONLINE SHOP
1. The following Electronic Services are available on the Online Shop: Account, Order Form and Newsletter.
1. Account – the use of an Account is possible after the Service Recipient has completed a total of three consecutive steps, including (1) filling in the Registration Form, (2) clicking on the ‘Register’ field, and (3) confirming the wish to create an Account by clicking on the confirmation link automatically sent to the e-mail address provided. The Registration Form requires the following details to be provided by the Service Recipient: name and surname/company name, address (street, house/flat number, post code, town/city, country), e-mail address, contact telephone number, and password. For Service Recipient who are not consumers, it is also necessary to provide the company name and NIP (Tax Identification Number).
1. The Account – Electronic Service is provided free of charge for an indefinite period. The Service Recipient has the option to delete their Account (resign from the Account) at any time and without giving any reason by sending an appropriate request to the Service Provider, especially via e-mail to the following address: info@leoseason.pl or in writing to the following address: Niecała 16/1,
20-080 Lublin.
2. ORDER FORM – the use of the Order Form begins when the Customer adds the first Product to the electronic shopping cart in the Online Shop. The Order is placed when the Customer completes two consecutive steps in total: (1) completing the Order Form and (2) clicking the ‘Order with an obligation to pay’ box on the Online Shop website after completing the Order Form. Until this point, it is possible to modify the entered data on their own (for this purpose, the Customer should follow the messages displayed and the information available on the Online Shop website). The Order Form requires the following details to be provided by the Customer: name and surname/company name, address (street, house/flat number, post code, town/city, country), e-mail address, contact telephone number, and details concerning the Sales Contract: Product(s), the quantity of Product(s), the place and method of delivery of the Product(s), and the method of payment. For Customers who are not consumers, it is also necessary to provide the company name and NIP (Tax Identification Number).
1. The Order Form – Electronic Service is provided free of charge and is a one-off service. It terminates when an Order is placed through it or when the Customer stops placing an Order through it at an earlier stage.
3. Newsletter – the use of the Newsletter is possible by providing the e-mail address to which the next edition of the Newsletter is to be sent in the ‘Newsletter’ tab visible on the Online Shop website and clicking the ‘Subscribe’ field.
1. The Newsletter – Electronic Service is provided free of charge for an indefinite period. The Service Recipient has the option to unsubscribe from the Newsletter (unsubscribe from the Newsletter) at any time and without giving any reason by sending an appropriate request to the Service Provider, especially via e-mail at info@leoseason.pl or in writing to the following address: ul. Niecała 16/1, 20-080 Lublin
2. The technical requirements necessary to work with the ICT system used by the Service Provider include: (1) a computer, laptop, tablet, or other multimedia device with Internet access, (2) access to e-mail, and (3) a web browser: Mozilla Firefox version 17.0 and above, Internet Explorer version 10.0 and above, Opera version 12.0 and above, Google Chrome version 23.0 and above, Safari version 5.0 and above, Microsoft Edge version 25.10586.0.0 and above; (4) a recommended minimum screen resolution. 1366×768, 360×640, or 1920×1080; (5) enabling cookies and Javascript in the web browser.
3. The Service Recipient is obliged to use the Online Shop in a manner consistent with the law and good practice, with due regard for personal rights, copyrights, and intellectual property of the Service Provider and third parties. The Service Recipient is obliged to enter factually correct details. The Service Recipient is prohibited from providing unlawful content.
4. Complaint procedure for Electronic Services:
1. For complaints related to the provision of Electronic Services by the Service Provider and other complaints related to the operation of the Online Shop (excluding the Product complaint procedure, which is indicated in point 6 of the Terms and Conditions), the Service Recipient may submit a written or electronic complaint by sending a relevant statement by registered mail or e-mail to the Service Provider’s address indicated in point 1.2 of the Terms and Conditions.
2. It is recommended that the Service Recipient states in the description of the complaint: (1) information and circumstances concerning the subject matter of the complaint, in particular the nature and date of the irregularity; (2) the Service Recipient’s request; and (3) the contact details of the complainant. This will facilitate and expedite the processing of the complaint by the Service Provider. The requirements stated in the previous sentence are in the form of a recommendation only and do not affect the effectiveness of complaints submitted without the recommended description of the complaint.
3. The Service Provider shall respond to the complaint without delay, but no later than within 14 calendar days of its submission.
3. CONDITIONS FOR THE CONCLUSION OF THE SALES CONTRACT
1. The conclusion of a Sales Contract between the Customer and the Seller takes place after the Customer has placed an Order using the Order Form in the Online Shop in accordance with point 2.1.2 of the Terms and Conditions.
2. The Product price shown on the Online Shop website is given in Polish zloty and includes taxes. The Customer is informed of the total price, including taxes, of the Product being the subject of the Order, as well as the costs of delivery (including transport, delivery, and postal service charges) and other costs. When the amount of such charges cannot be determined, the Customer is informed of the obligation to pay them. This information is provided on the pages of the Online Shop during the placement of the Order, including at the moment of expressing the Customer’s will to be bound by the Sales Contract.
3. Procedure for concluding a Sales Contract in the Online Shop using the Order Form
1. The conclusion of a Sales Contract between the Customer and the Seller takes place after the Customer has placed an Order in the Online Shop in accordance with point 2.1.2 of the Terms and Conditions.
2. Once the Order has been placed, the Seller shall immediately acknowledge its receipt and, at the same time, accept the Order for processing. The confirmation of receipt of the Order and its acceptance for execution is made by the Seller sending the Customer an appropriate e-mail message to the Customer’s e-mail address provided during the placement of the Order. The message contains, at least, the Seller’s statements about the receipt of the Order and its acceptance for execution and confirmation of the conclusion of the Sales Contract.
The Sales Contract between the Customer and the Seller is concluded as soon as the Customer receives the above-mentioned e-mail.
4. The content of the concluded Sales Contract is recorded, secured and made available to the Customer by (1) making these Terms and Conditions available on the Online Shop website and (2) sending the Customer the e-mail message referred to in point 3.3.2. of the Terms and Conditions. The content of the Sales Contract is additionally recorded and secured in the ICT system of the Seller’s Internet Shop.
4. PAYMENT METHODS AND TERMS OF PAYMENT FOR PRODUCTS
1. The Seller shall make the following payment methods available to the Customer for the Sales Contract:
1. Electronic payments and payment card payments via Przelewy24 – the currently available payment methods are specified on the Online Shop’s website under the information tab for payment methods. Payments by card or bank transfer are carried out by PayPro S.A. with its registered office in Poznań, at ul. Kanclerska 15 (60-327), entered in the Register of Entrepreneurs of the National Court Register kept by the District Court Poznań Nowe Miasto and Wilda, 8th Commercial Division of the National Court Register under KRS number: 0000347935, NIP: 7792369887, with a share capital of PLN 5,476,300.00, fully paid up, and in the Register of National Payment Institutions kept by the Polish Financial Supervision Authority under number: UKNF IP24/2014.
2. Payment term:
1. If the Customer chooses electronic payment or payment by payment card, they are obliged to make the payment within 3 calendar days from the conclusion of the Sales Contract.
5. COST, METHODS AND DATE OF DELIVERY AND RECEIPT OF PRODUCTS
1. Delivery of the Product is available within the territory of the Republic of Poland.
2. The delivery of the Product to the Customer is chargeable, unless the Sales Contract provides otherwise.
The Product delivery costs, which include transport, delivery, and postal fees, are provided to the Customer on the Online Shop website in the information tab regarding delivery costs, as well as during the process of placing an Order, including at the moment when the Customer expresses their intention to be bound by the Sales Contract.
3. The Seller makes the following methods of delivery or collection of the Product available to the Customer:
1. Postal delivery.
2. Courier delivery
4. The time limit for delivery of the Product to the Customer is up to 14 Business Days, unless a shorter period is specified in the description of the Product in question or when the Order is placed. In the case of Products with different delivery times, the delivery time shall be the longest period stated, which may exceed 7 Business Days. The start of the period for delivery of the Product to the Customer is calculated as follows:
1. If the Customer chooses the electronic payment method or payment card payment, the date of crediting the Seller’s bank account or settlement account is considered as the date of payment.
6. COMPLAINTS
1. The basis and scope of the Seller’s liability towards the Customer for any physical or legal defects in the sold Product (warranty) are defined by the generally applicable laws, particularly the Civil Code, including Articles 556-576 of the Civil Code.
2. The Seller is obliged to deliver a Product free from physical and legal defects to the Customer. Detailed information regarding the Seller’s liability for a Product defect and the Customer’s rights are specified on the Online Shop website in the information tab related to complaints.
3. A complaint can be made by the Customer, for example:
1. in writing by sending a description of the complaint to the following address: ul. Niecała 16/1, 20-080
Lublin
2.in electronic form via e-mail to: info@leoseason.pl
4. It is recommended that the Customer states in the description of the complaint: (1) details and circumstances related to the subject matter of the complaint, including the type and date of occurrence of the defect; (2) a request for the method of bringing the Product in line with the Sales Contract, or a statement regarding price reduction or withdrawal from the Sales Contract; and (3) Contact details of the complainant. This will facilitate and accelerate the handling of the complaint by the Seller.
The requirements stated in the previous sentence are in the form of a recommendation only and do not affect the effectiveness of complaints submitted without the recommended description of the complaint.
5. The Seller shall respond to the complaint of the Customer without delay, but no later than within 14 calendar days of its submission. If the Customer, who is a consumer, has requested the replacement of the item or the removal of the defect or has made a declaration of price reduction, specifying the amount by which the price is to be reduced, and the Seller has not responded to this request within 14 calendar days, in accordance with the applicable regulations, it shall be deemed that the Seller has acknowledged the request as justified.
6. The Customer who exercises warranty rights is obliged to deliver the defective Product to the following address: ul. Niecała 16/1, 20-080 Lublin. If the Customer is a consumer, the cost of delivering the Product shall be borne by the Seller. If the Customer is not a consumer, the cost of delivery shall be borne by the Customer. If, due to the nature of the Product or the way in which it is installed, delivery of the Product to the Customer’s address would be excessively difficult, the Customer is obliged to make the Product available to the Seller at the place where the Product is located.
7. OUT-OF-COURT COMPLAINT AND CLAIM PROCEDURES AND RULES ON ACCESS TO THOSE PROCEDURES
1. Detailed information on the possibility for a Customer who is a consumer to use out-of-court procedures for handling complaints and pursuing claims, as well as the rules of access to these procedures, is available on the website of the Office of Competition and Consumer Protection at: https://uokik.gov.pl/pozasadowe_rozwiazywanie_sporow_konsumenckich.php.
2. There is also a contact point at the President of the Office of Competition and Consumer Protection (telephone: 22 55 60 333, e-mail: kontakt.adr@uokik.gov.pl or postal address: Pl. Powstańców Warszawy 1, 00-030 Warsaw). The contact point is responsible for providing information and answering questions related to consumer rights.
3. The consumer has the following examples of out-of-court complaint and claim procedures: (1) a request for dispute resolution to a permanent amicable consumer court (for more information go to: http://www.spsk.wiih.org.pl/); (2) a request for out-of-court dispute resolution to a provincial inspector of the Trade Inspection (for more information go to the website of the inspector with jurisdiction over the Seller’s place of business); and (3) the assistance of a county (municipal) consumer ombudsman or a social organisation whose statutory tasks include consumer protection (e.g. Federation of Consumers, Polish Consumers Association).
Advice is provided, among other things, by email at porady@dlakonsumentow.pl and at the consumer helpline number 801 440 220 (helpline open on Business Days, 8:00 – 18:00, call charge at operator’s tariff).
4. A platform for online dispute resolution between consumers and traders at EU level (ODR platform) is available at http://ec.europa.eu/consumers/odr. The ODR platform is an interactive and multilingual website providing a one-stop shop for consumers and businesses seeking out-of-court resolution of disputes related to contractual obligations arising from online sales or service contracts. For more information, please visit the platform itself or the Office of Competition and Consumer Protection’s website at: https://uokik.gov.pl/spory_konsumenckie_faq_platforma_odr.php).
8. RIGHT OF WITHDRAWAL
1. A consumer who has concluded a distance contract may, within 14 calendar days, withdraw from the contract without stating a reason and without incurring costs, except for the costs set out in point. 8.8 of the Terms and Conditions. Sending the declaration before the deadline is sufficient to comply with it. A declaration of withdrawal can be made, for example:
1. in writing to the following address: ul. Niecała 16/1, 20-080
Lublin
2.in electronic form via e-mail to: info@leoseason.pl
2. A sample withdrawal form is included in Annex No. 2 to the Consumer Rights Act and is additionally available in point 11 of the Terms and Conditions and on the Online Shop website under the tab concerning withdrawal from a contract. The consumer may use the model form, but this is not obligatory.
3. The period for withdrawal shall begin:
1. for a contract in the performance of which the Seller delivers the Product, being obliged to transfer its ownership (e.g. Sales Contract) – from taking possession of the Product by the consumer or a third party indicated by them other than the carrier, and in the case of a contract which: (1) covers a number of Products which are delivered separately, in batches or in parts – from taking possession of the last Product, batch or part, or (2) consists in the regular delivery of Products for a fixed period of time – from taking possession of the first Product;
2. for other contracts – from the date of the conclusion of the contract.
4. In the event of withdrawal from a distance contract, the contract shall be deemed not to have been concluded.
5. The Seller shall be obliged to reimburse the consumer immediately, no later than within 14 calendar days of receipt of the consumer’s declaration of withdrawal, for all payments made by the consumer, including the costs of delivery of the Product, with the exception of additional costs resulting from the delivery method chosen by the consumer other than the cheapest ordinary delivery method available in the Online Shop. The Seller shall refund the payment using the same means of payment used by the consumer, unless the consumer has expressly agreed to a different method of refund that does not incur any costs for the consumer. If the Seller has not offered to collect the Product from the consumer itself, they may withhold reimbursement of the payment received from the consumer until they receive the Product back or the consumer provides proof of return, whichever occurs first.
6. The consumer is obliged to return the Product to the Seller without undue delay, no later than within 14 calendar days from the date on which they have withdrawn from the contract, or to hand it over to a person authorised by the Seller to collect it, unless the Seller has offered to collect the Product themselves.
It is sufficient for the Consumer to send back the Product before the deadline.
The consumer may return the Product to the following address: ul. Niecała 16/1, 20-080 Lublin
7. The Consumer shall be liable for any reduction in the value of the Product resulting from their use beyond what is necessary to ascertain the nature, characteristics and functioning of the Product.
8. Possible costs associated with a consumer’s withdrawal from a contract shall be borne by the consumer.
1. If the consumer has chosen a method of delivery of the Product other than the cheapest ordinary means of delivery available in the Online Shop, the Seller shall not be obliged to reimburse the consumer for any additional costs incurred by the consumer.
2. The consumer shall bear the direct costs of returning the Product.
3. In the case of a Product which is a service, the performance of which – at the express request of the consumer – has begun before the expiry of the withdrawal period, the consumer who exercises the right of withdrawal after having made such a request shall be obliged to pay for the services performed until the withdrawal. The amount of the payment shall be calculated in proportion to the extent of the performance, taking into account the contractually agreed price or remuneration. If the price or remuneration is excessive, the basis for calculating this amount shall be the market value of the service provided.
9. The consumer’s right of withdrawal from a distance contract does not apply to the following contracts:
1. (1) Contracts for the provision of services, if the Seller has fully performed the service with the express consent of the consumer, who was informed before the performance started that after the Seller’s performance, they will lose the right to withdraw from the contract.
(2) Contracts in which the price or remuneration depends on fluctuations in the financial market, over which the Seller has no control, and which may occur before the expiry of the deadline for withdrawal from the contract.
(3) Contracts in which the subject of performance is a non-prefabricated product, manufactured to the consumer’s specification or serving to satisfy their individual needs.
(4) Contracts in which the subject of performance is a perishable product or a product with a short shelf life.
(5) Contracts in which the subject of performance is a product supplied in sealed packaging which cannot be returned after opening for health or hygiene reasons, if the packaging has been opened after delivery.
(6) Contracts in which the subject of performance is a product which, after delivery, due to its nature, is inseparable from other things.
(7) Contracts in which the subject of performance is alcoholic beverages, the price of which has been agreed upon at the conclusion of the Sales Contract, the delivery of which may only take place after 30 days and the value of which depends on fluctuations in the market over which the Seller has no control.
(8) Contracts in which the consumer expressly requested that the Seller come to them in order to perform urgent repair or maintenance. If the Seller performs additional services or provides products other than spare parts necessary for the performance of repair or maintenance, the consumer has the right to withdraw from the contract with regard to additional services or products.
(9) Contracts in which the subject matter of the performance is a sound or visual recording or computer software supplied in sealed packaging if the packaging has been opened after delivery.
(10) Contracts for the supply of newspapers, periodicals, or magazines, except for a subscription contract.
(11) Contracts concluded by means of a public auction.
(12) Contracts for the provision of accommodation other than for residential purposes, carriage of goods, car rental, catering, services relating to leisure, entertainment, sporting or cultural events, if the contract specifies the date or period of performance.
(13) Contracts for the supply of digital content which is not
recorded on a tangible medium if the performance has begun with the consumer’s express consent before the end of the withdrawal period and after the Seller has informed the consumer of the loss of the right of withdrawal.
9. PROVISIONS APPLICABLE TO ENTREPRENEURS
1. This section of the Terms and Conditions and the provisions contained herein apply only to Customers and Service Recipients who are not consumers.
2. The Seller shall have the right to withdraw from a Sales Contract concluded with a Customer who is not a consumer within 14 calendar days of its conclusion. The withdrawal from the Sales Contract in this case may take place without giving any reason and does not give rise to any claims on the part of the Customer who is not a consumer against the Seller.
3. In the case of Customers who are not consumers, the Seller has the right to limit the available payment methods, including requiring prepayment in full or in part, regardless of the payment method selected by the Customer and the fact of concluding a Sales Contract.
4. As soon as the Product is released by the Seller to the carrier, the benefits and burdens of the Product and the danger of accidental loss of or damage to the Product are transferred to the Customer who is not a consumer. In such a case, the Seller shall not be liable for any loss or damage to the Product occurring from acceptance for carriage until delivery to the Customer and for any delay in carriage of the consignment.
5. If the Product is sent to the Customer via a carrier, the Customer who is not a consumer is obliged to examine the consignment at the time and in the manner usual for consignments of this kind. If they ascertain that a loss or damage to the Product has occurred during carriage, they are obliged to do all things necessary to establish the carrier’s liability.
6. In accordance with Article 558(1) of the Civil Code, the Seller’s liability under warranty for the Product towards the Customer who is not a consumer is excluded.
7. In the case of Service Recipients who are not consumers, the Service Provider may terminate the contract for the provision of Electronic Services with immediate effect and without indicating reasons by sending the Service Recipient a suitable statement.
8. The liability of the Service Provider/Seller towards the Service Recipient/Customer who is not a consumer, irrespective of its legal basis, is limited – both as part of a single claim as well as for all claims in total – to the amount of the price paid and the delivery costs under the Sales Contract, but no more than one thousand zlotys. The Service Provider/Seller shall only be liable to the Service Recipient/non-consumer Customer for typical damages foreseeable at the time of conclusion of the contract and shall not be liable for lost profits to the Service Recipient/non-consumer Customer.
9. Any disputes arising between the Seller/Service Provider and a Service Recipient/non-consumer Customer shall be submitted to the court having jurisdiction over the seat of the Seller/Service Provider.
10. FINAL PROVISIONS
1. Contracts concluded through the Online Shop are concluded in the Polish language.
2. Amendments to the Terms and Conditions:
1. The Service Provider reserves the right to amend these Terms and Conditions for important reasons, i.e.: changes to the law; changes to payment and delivery methods – to the extent that these changes affect the implementation of the provisions of these Terms and Conditions.
2. In the case of conclusion of contracts of a continuous nature on the basis of these Terms and Conditions (e.g. provision of Electronic Services – Account), the amended Terms and Conditions shall be binding upon the Service Recipient, provided that the requirements set out in Articles 384 and 384[1] of the Civil Code have been complied with, i.e. the Service Recipient has been correctly notified of the amendments and has not terminated the contract within 14 calendar days from the date of notification.
Should the amendment to the Terms and Conditions result in the introduction of any new fees or an increase in the current fees, the Service Recipient who is a consumer has the right to withdraw from the contract.
3. In the case of conclusion of contracts other than continuous contracts (e.g. Sales Contract) on the basis of these Terms and Conditions, the amendments to the Terms and Conditions shall in no way affect the acquired rights of the Service Recipients/Customers who are consumers prior to the effective date of the amendments to the Terms and Conditions, in particular, the amendments to the Terms and Conditions shall not affect any Orders already placed or placed and Sales Contracts concluded, executed or performed.
3. Matters not covered by these Terms and Conditions shall be governed by generally applicable provisions of Polish law, in particular: Civil Code; the Act on Rendering Electronic Services of 18 July 2002 (Journal of Laws 2002 No. 144, item 1204, as amended); for Sales Contracts concluded until 24 December 2014 with Customers who are consumers, the provisions of the Act on Protection of Certain Consumer Rights and Liability for Damage Caused by a Dangerous Product of 2 March 2000. (Journal of Laws 2000 No. 22, item 271, as amended) and the Act on Special Terms of Consumer Sales and Amendments to the Civil Code of 27 July 2002 (Journal of Laws 2002 No. 141, item 1176, as amended); for Sales Contracts concluded from 25 December 2014 with Customers who are consumers – the provisions of the Act on Consumer Rights of 30 May 2014 (Journal of Laws 2014, item 827, as amended); and other relevant provisions of generally applicable law.